Statement of Privacy for My Service Tracker

Hawthorn Associates of Lake County LLC wants to help you maintain your privacy on the Internet

The Internet is an amazing tool. It has the power to change the way we live, and we're starting to see that potential today. With only a few mouse-clicks, you can follow the news, look up facts, buy goods and services, and communicate with others from around the world--even people you might never have met. It's important to Hawthorn Associates of Lake County LLC to help its clients retain their privacy when they take advantage of all the Internet has to offer.

If you feel we are not abiding by this state of privacy, contact us at 1-866-700-4848.

Privacy Principles

Information Collection and Use

Hawthorn Associates of Lake County LLC does not sell, trade, lease or rent data collected. The sharing, which includes transfer, disclosure and providing access, of data collected by Hawthorn Associates of Lake County LLC is limited to:

• Authorized or registered district and special ed cooperative staff;
• Illinois Healthcare and Family Services (for the purpose of supporting Medicaid claiming);
• Law enforcement officials, to the extent permitted by State or federal law, for the safety of users or the security or integrity of our service;
• To organizations or individuals specified in a court order;
• To State and Federal organizations to ensure legal and regulatory compliance.

Registration

In order to use our website, a user must first receive a login and password from Hawthorn Associates of Lake County LLC. This process will occur through relationships Hawthorn Associates of Lake County LLC has with local school district or special education cooperatives. We do not collect demographic data on web site users.

Cookies

A cookie is a piece of data stored on the user’s hard drive containing information about the user. MyServiceTracker™ does not employ this technology.

Log Files

We use IP addresses to analyze trends and administer the site. IP addresses are not linked to personally identifiable information.

Security

This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and off-line.

When our Web site asks users to enter sensitive student or financial information, that information is protected with the best encryption software in the industry - SSL. To learn more about SSL, follow this link: How SSL Works.

While we use SSL encryption to protect sensitive information online, we also protect user-information off-line. Access to all submitted data is restricted to those staff who many need the information to perform a specific job. Our staff uses password-protected systems to access our physical and data environments. All computer hardware used to support the MyServiceTracker application are kept in a secure environment.

If you have any questions about the security at our website, you can send an email to info@myservicetracker.com.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it.